The Oaks Rehabilitation and Healthcare Center
Nursing home in Zanesville, OH
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 3291 Northpointe Drive, Zanesville, OH 43701
- Phone
- (740) 452-3000
- Listed under
- For-profit
- Medicare CCN
- 366051
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 75
- Average residents per day
- 72
- Ownership
- For-profit, limited Liability company
- Legal business name
- Trilogy Healthcare of Muskingum, LLC
- Chain
- Trilogy Health Services (123 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 10, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 29, 2025. CMS lists 50 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 28, 2022 to May 12, 2026): 20 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 12, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Apr 14, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Dec 1, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 1, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jul 29, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jul 29, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Jul 29, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Jul 29, 2025 | Provide and implement an infection prevention and control program. | D |
| Jul 29, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Jun 16, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 16, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jun 16, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Fines and payment denials
CMS records 2 fines totalling $54,030 in the last three years.
| Jul 29, 2025 | Fine: $37,229 |
| Jun 25, 2024 | Fine: $16,801 |
Staffing
- Total nurse staffing per resident per day
- 3.73 hours
- Registered nurse (RN) time per resident per day
- 0.22 hours
- Nurse aide time per resident per day
- 2.42 hours
- Total nurse staffing on weekends
- 3.43 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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