Nursing HomeInspections

The Oaks at Bethesda

Nursing home in Zanesville, OH

Medicare & Medicaid certified5★ overall (CMS)

Call (740) 452-3800Send a messageMap ↗

Public-record details

Address
2971 Maple Avenue, Zanesville, OH 43701
Phone
(740) 452-3800
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
366413
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
55
Average residents per day
51
Ownership
For-profit, corporation
Legal business name
Trilogy Healthcare of Muskingum II, LLC.
Chain
Trilogy Health Services (123 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 7, 2013
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 366413. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 28, 2026. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 22, 2024 to May 28, 2026): 1 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
May 28, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 28, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
May 28, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
May 28, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		G
Actual harm, isolated
Jul 12, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 9, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 9, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 9, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jan 9, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jan 9, 2025Implement a program that monitors antibiotic use.
Infection Control		D
Potential for more than minimal harm, isolated
Jan 9, 2025Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Jan 22, 2024Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.72 hours
Registered nurse (RN) time per resident per day
0.89 hours
Nurse aide time per resident per day
1.77 hours
Total nurse staffing on weekends
3.40 hours
Nursing staff turnover (yearly)
26%
RN turnover (yearly)
33%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Zanesville

Adams Lane Healthcare and Rehabilitation Center1856 Adams Lane · Zanesville, OH 43701 · (740) 454-9769 · For-profit34 health citations in 3 inspection cycles · last standard inspection Feb 19, 2025 · $33,203 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Altercare Zanesville INC.4200 Harrington Drive · Zanesville, OH 43701 · (740) 452-4351 · For-profit47 health citations in 3 inspection cycles · last standard inspection May 1, 2025 · $198,156 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Continuing Healthcare at Cedar Hill1136 Adair Avenue · Zanesville, OH 43701 · (740) 454-6823 · For-profit42 health citations in 3 inspection cycles · last standard inspection Jan 23, 2025 · $30,227 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Continuing Healthcare at Willow Haven1020 Taylor Street · Zanesville, OH 43701 · (740) 454-9747 · For-profit68 health citations in 3 inspection cycles · last standard inspection Aug 21, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)The Oaks Rehabilitation and Healthcare Center3291 Northpointe Drive · Zanesville, OH 43701 · (740) 452-3000 · For-profit50 health citations in 3 inspection cycles · last standard inspection Jul 29, 2025 · $54,030 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

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