Nursing HomeInspections

Holston Health & Rehabilitation Center

Nursing home in Knoxville, TN

Medicare & Medicaid certified5★ overall (CMS)

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Public-record details

Address
3916 Boyds Bridge Pike, Knoxville, TN 37914
Phone
(865) 524-1500
Listed under
For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
Medicare CCN
445344
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
94
Average residents per day
83
Ownership
For-profit, limited Liability company
Legal business name
Nhc Healthcare-Holston Hills LLC
Chain
National Healthcare Corporation (72 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 22, 1995
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 445344. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Dec 11, 2024. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 23, 2022 to Apr 25, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 25, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 11, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Dec 11, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 11, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 23, 2022Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration
D
Potential for more than minimal harm, isolated
Mar 23, 2022Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.76 hours
Registered nurse (RN) time per resident per day
0.67 hours
Nurse aide time per resident per day
2.10 hours
Total nurse staffing on weekends
3.27 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
29%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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