Holston Health & Rehabilitation Center

Nursing home in Knoxville, TN

Medicare & Medicaid certified5★ overall (CMS)

Call (865) 524-1500 Send a message Map ↗

Public-record details

Address: 3916 Boyds Bridge Pike, Knoxville, TN 37914
Phone: (865) 524-1500
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 445344
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 4 of 5
Quality measures rating: 5 of 5
Certified beds: 94
Average residents per day: 84
Ownership: For-profit, limited Liability company
Legal business name: Nhc Healthcare-Holston Hills LLC
Chain: National Healthcare Corporation (69 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Feb 22, 1995
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 445344. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 11, 2024. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 23, 2022 to Apr 25, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 25, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Dec 11, 2024	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 11, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Dec 11, 2024	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Mar 23, 2022	Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration	D Potential for more than minimal harm, isolated
Mar 23, 2022	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	E Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.76 hours
Registered nurse (RN) time per resident per day: 0.75 hours
Nurse aide time per resident per day: 2.28 hours
Total nurse staffing on weekends: 3.35 hours
Nursing staff turnover (yearly): 42%
RN turnover (yearly): 31%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Knoxville

All 13 in Knoxville →