Senator Ben Atchley State Veterans' Home

Public-record details

Address

One Veterans Way, Knoxville, TN 37931

Phone

(865) 862-8100

Listed under

Government-owned, 4–5 star overall rating, No fines in 3 years

Medicare CCN

445484

Overall star rating

5 of 5 ★★★★★

Health inspection rating

5 of 5

Staffing rating

4 of 5

Quality measures rating

2 of 5

Certified beds

140

Average residents per day

128

Ownership

Government, state

Legal business name

Tennessee State Veterans Home Board

Chain

Tennessee State Veterans' Home (5 facilities)

Certified for

Medicare and Medicaid

First approved by Medicare/Medicaid

Jan 18, 2007

Changed ownership in last 12 months

No

Continuing care retirement community

No

Located inside a hospital

No

Resident or family council

Resident council

Sprinklers in all required areas

Yes

CMS certification number 445484. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 11, 2026. CMS lists 5 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 14, 2024 to Mar 11, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day

4.51 hours

Registered nurse (RN) time per resident per day

0.72 hours

Nurse aide time per resident per day

2.62 hours

Total nurse staffing on weekends

4.02 hours

Nursing staff turnover (yearly)

42%

RN turnover (yearly)

21%

Administrators who left in the past year

0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.