Brookdale Westlake Hills
Nursing home in Austin, TX
Medicare-certified3★ overall (CMS)
We send it to Brookdale Westlake Hills if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (512) 328-3775.
Public-record details
- Address
- 1034 Liberty Park Dr, Austin, TX 78746
- Phone
- (512) 328-3775
- Listed under
- For-profit, Part of a retirement community
- Medicare CCN
- 455866
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 90
- Average residents per day
- 59
- Ownership
- For-profit, corporation
- Legal business name
- Fort Austin Limited Partnership
- Chain
- Brookdale Senior Living (12 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jan 9, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 9, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 5, 2023 to Apr 9, 2026): 10 from complaint inspections, 5 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 9, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Apr 9, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Apr 9, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Apr 9, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Apr 9, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Apr 9, 2026 | Provide and implement an infection prevention and control program. | E |
| Dec 3, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Dec 3, 2025 | Provide and implement an infection prevention and control program. | D |
| Feb 14, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Feb 14, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Feb 14, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 14, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
Fines and payment denials
CMS records 5 fines totalling $72,833 in the last three years.
| May 1, 2024 | Fine: $7,800 |
| Jan 26, 2024 | Fine: $33,758 |
| Dec 29, 2023 | Fine: $7,446 |
| Dec 29, 2023 | Fine: $14,518 |
| Nov 5, 2023 | Fine: $9,311 |
Staffing
- Total nurse staffing per resident per day
- 4.58 hours
- Registered nurse (RN) time per resident per day
- 0.75 hours
- Nurse aide time per resident per day
- 2.62 hours
- Total nurse staffing on weekends
- 3.85 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 67%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error