The Center at Parmer
Nursing home in Austin, TX
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 13800 N Fm 620 Rd Sb, Austin, TX 78717
- Phone
- (737) 236-6400
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 676487
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 80
- Average residents per day
- 75
- Ownership
- For-profit, individual
- Legal business name
- Center at Parmer, LLC
- Chain
- Veritas Management Group (13 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 23, 2020
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 30, 2026. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 1, 2023 to Jan 30, 2026): 6 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 30, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jan 30, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| Jan 30, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Jan 30, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E |
| Jan 30, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Jan 30, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| Nov 24, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Nov 24, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jul 15, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jul 15, 2025 | Respond appropriately to all alleged violations. | D |
| Jun 23, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Oct 31, 2024 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.51 hours
- Registered nurse (RN) time per resident per day
- 0.69 hours
- Nurse aide time per resident per day
- 2.20 hours
- Total nurse staffing on weekends
- 4.03 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 60%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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