Riverside Lifelong H & R Warwick Forest
Nursing home in Newport News, VA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 1000 Old Denbeigh Boulevard, Newport News, VA 23602
- Phone
- (757) 875-2000
- Listed under
- Nonprofit, Part of a retirement community
- Medicare CCN
- 495071
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 209
- Average residents per day
- 198
- Ownership
- Nonprofit, corporation
- Legal business name
- Patrick Henry Hospital, INC.
- Chain
- Riverside Health System (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 26, 1969
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 8, 2023. CMS lists 58 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 3, 2018 to Aug 25, 2025): 10 from complaint inspections, 4 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 25, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Aug 25, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Aug 25, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| Aug 25, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | E |
| Aug 25, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Aug 25, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E |
| Aug 25, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Dec 8, 2023 | Reasonably accommodate the needs and preferences of each resident. | D |
| Dec 8, 2023 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Dec 8, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D |
| Dec 8, 2023 | Ensure each resident receives an accurate assessment. | D |
| Dec 8, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
Fines and payment denials
CMS records 1 fine totalling $10,358 in the last three years.
| Aug 25, 2025 | Fine: $10,358 |
Staffing
- Total nurse staffing per resident per day
- 3.38 hours
- Registered nurse (RN) time per resident per day
- 0.55 hours
- Nurse aide time per resident per day
- 1.77 hours
- Total nurse staffing on weekends
- 2.97 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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