Newport Post Acute
Nursing home in Newport News, VA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 11141 Warwick Blvd, Newport News, VA 23601
- Phone
- (757) 595-3733
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 495368
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 60
- Average residents per day
- 55
- Ownership
- For-profit, corporation
- Legal business name
- Newport Operator LLC
- Chain
- Marquis Health Services (87 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 29, 2003
- Changed ownership in last 12 months
- Yes
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 19, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 31, 2019 to Mar 19, 2025): 9 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 19, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Mar 19, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 19, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 19, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 19, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Mar 19, 2025 | Keep complete, dated laboratory records in the resident's record. | D |
| Mar 19, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 19, 2025 | Provide and implement an infection prevention and control program. | D |
| Mar 19, 2025 | Keep residents' personal and medical records private and confidential. | E |
| Mar 19, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E |
| Apr 22, 2021 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Apr 22, 2021 | Ensure each resident receives an accurate assessment. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.39 hours
- Registered nurse (RN) time per resident per day
- 0.77 hours
- Nurse aide time per resident per day
- 1.81 hours
- Total nurse staffing on weekends
- 2.94 hours
- Nursing staff turnover (yearly)
- 71%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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