Capitol Lakes Health Center
Nursing home in Madison, WI
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 333 W Main St, Madison, WI 53703
- Phone
- (608) 283-2000
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 525305
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 49
- Average residents per day
- 26
- Ownership
- Nonprofit, corporation
- Legal business name
- Capitol Lakes INC.
- Chain
- Pacific Retirement Services (10 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 4, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 10, 2026. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 5, 2023 to Mar 10, 2026): 1 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 10, 2026 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J |
| Nov 6, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Nov 6, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Nov 6, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Nov 6, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Nov 6, 2024 | Provide appropriate foot care. | E |
| Nov 6, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F |
| Nov 6, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Nov 6, 2024 | Provide and implement an infection prevention and control program. | F |
| Oct 5, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Oct 5, 2023 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Oct 5, 2023 | Ensure medication error rates are not 5 percent or greater. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 6.69 hours
- Registered nurse (RN) time per resident per day
- 2.00 hours
- Nurse aide time per resident per day
- 3.91 hours
- Total nurse staffing on weekends
- 5.59 hours
- Nursing staff turnover (yearly)
- 57%
- RN turnover (yearly)
- 25%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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