Nursing HomeInspections

North Ridge Health and Rehabilitation Center

Nursing home in Manitowoc, WI

Medicare & Medicaid certified2★ overall (CMS)

Call (920) 682-0314Send a messageMap ↗

Public-record details

Address
1445 N 7th St, Manitowoc, WI 54220
Phone
(920) 682-0314
Listed under
For-profit
Medicare CCN
525389
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
94
Average residents per day
56
Ownership
For-profit, corporation
Legal business name
The Bay at North Ridge Health and Rehabilitation LLC
Chain
Champion Care (22 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 1985
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525389. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 10, 2025. CMS lists 49 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 14, 2023 to Apr 14, 2026): 18 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 14, 2026Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 14, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 10, 2025Give the resident's representative the ability to exercise the resident's rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 10, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 10, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 10, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 10, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 10, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Dec 10, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Oct 7, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Aug 6, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 25, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 49. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $12,740 in the last three years.

Jun 25, 2025Fine: $12,740

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.91 hours
Registered nurse (RN) time per resident per day
1.21 hours
Nurse aide time per resident per day
2.25 hours
Total nurse staffing on weekends
3.64 hours
Nursing staff turnover (yearly)
51%
RN turnover (yearly)
47%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Manitowoc

Shady Lane Nursing Care Center1235 S 24th St · Manitowoc, WI 54220 · (920) 682-8254 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection Jun 24, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)St Marys Home for the Aged1635 S 21st Street · Manitowoc, WI 54220 · (920) 684-7171 · Nonprofit12 health citations in 3 inspection cycles · last standard inspection Dec 3, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Complete Care at Manitowoc LLC2021 S Alverno Rd · Manitowoc, WI 54220 · (920) 683-4100 · For-profit14 health citations in 3 inspection cycles · last standard inspection Oct 1, 2025 · $76,944 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)River's Bend Health Services960 S Rapids Rd · Manitowoc, WI 54220 · (920) 684-1144 · For-profit27 health citations in 3 inspection cycles · last standard inspection Dec 18, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)

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