The Plaza at Richardson
Nursing home in Richardson, TX
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1301 Richardson Dr, Richardson, TX 75080
- Phone
- (972) 759-2180
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 676098
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 124
- Average residents per day
- 91
- Ownership
- For-profit, limited Liability company
- Legal business name
- Dallas County Hospital District
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 23, 2006
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 26, 2025. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 23, 2023 to Jan 7, 2026): 12 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 7, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jan 7, 2026 | Provide and implement an infection prevention and control program. | D |
| Jan 7, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Jun 26, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jun 26, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jun 26, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| Jun 26, 2025 | Provide and implement an infection prevention and control program. | D |
| Jun 26, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Jun 26, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jun 26, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| May 13, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| Sep 27, 2024 | Prepare residents for a safe transfer or discharge from the nursing home. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.02 hours
- Registered nurse (RN) time per resident per day
- 0.40 hours
- Nurse aide time per resident per day
- 1.84 hours
- Total nurse staffing on weekends
- 2.91 hours
- Nursing staff turnover (yearly)
- 95%
- RN turnover (yearly)
- 100%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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