Nursing HomeInspections

The Reserve at Richardson

Nursing home in Richardson, TX

Medicare & Medicaid certified3★ overall (CMS)

Call (972) 600-8219Send a messageMap ↗

Public-record details

Address
1610 Richardson Dr, Richardson, TX 75080
Phone
(972) 600-8219
Listed under
Government-owned
Medicare CCN
676448
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
129
Average residents per day
80
Ownership
Government, hospital district
Legal business name
Hamilton County Hospital District
Chain
Hamilton County Hospital District (10 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 22, 2018
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 676448. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 21, 2026. CMS lists 35 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 15, 2024 to May 21, 2026): 11 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
May 21, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
May 21, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
May 21, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
May 21, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
May 21, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 21, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 21, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 21, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 21, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 21, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 21, 2026Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights		E
Potential for more than minimal harm, pattern
May 21, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 35. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $14,069 in the last three years.

Mar 10, 2025Fine: $14,069

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.49 hours
Registered nurse (RN) time per resident per day
0.23 hours
Nurse aide time per resident per day
2.21 hours
Total nurse staffing on weekends
3.22 hours
Nursing staff turnover (yearly)
34%
RN turnover (yearly)
57%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Richardson

Lindan Park Care Center LP1510 N Plano Rd · Richardson, TX 75081 · (972) 234-4786 · For-profit25 health citations in 3 inspection cycles · last standard inspection May 6, 2026 · $75,233 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Remington Transitional Care of Richardson1350 E Lookout Dr · Richardson, TX 75082 · (972) 220-2000 · Nonprofit11 health citations in 3 inspection cycles · last standard inspection Jun 12, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)San Remo3550 N Shiloh Rd · Richardson, TX 75082 · (972) 231-4810 · For-profit31 health citations in 3 inspection cycles · last standard inspection Feb 19, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)The Plaza at Richardson1301 Richardson Dr · Richardson, TX 75080 · (972) 759-2180 · For-profit37 health citations in 3 inspection cycles · last standard inspection Jun 26, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Richardson Nursing and Rehabilitation1111 Rockingham Drive · Richardson, TX 75080 · (972) 231-8833 · For-profit63 health citations in 3 inspection cycles · last standard inspection Mar 12, 2026 · $8,977 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 6 in Richardson →