San Remo
Nursing home in Richardson, TX
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 3550 N Shiloh Rd, Richardson, TX 75082
- Phone
- (972) 231-4810
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 676256
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 112
- Average residents per day
- 96
- Ownership
- For-profit, corporation
- Legal business name
- Dallas County Hospital District
- Chain
- Cantex Continuing Care (37 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 30, 2010
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 19, 2026. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 12, 2023 to Apr 30, 2026): 11 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 30, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Feb 19, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 19, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Feb 19, 2026 | Ensure each resident receives an accurate assessment. | D |
| Feb 19, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Feb 19, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 19, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Feb 19, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Feb 19, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Feb 19, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Feb 19, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Feb 19, 2026 | Keep residents' personal and medical records private and confidential. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.62 hours
- Registered nurse (RN) time per resident per day
- 0.66 hours
- Nurse aide time per resident per day
- 1.97 hours
- Total nurse staffing on weekends
- 3.39 hours
- Nursing staff turnover (yearly)
- 47%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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