Los Arcos Del Norte Care Center

Nursing home in El Paso, TX

Medicare & Medicaid certified1★ overall (CMS)

Call (915) 849-3000 Send a message Map ↗

Public-record details

Address: 11169 Sean Haggerty, El Paso, TX 79934
Phone: (915) 849-3000
Listed under: Government-owned
Medicare CCN: 676283
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 1 of 5
Quality measures rating: 3 of 5
Certified beds: 124
Average residents per day: 82
Ownership: Government, hospital district
Legal business name: Anson Hospital District
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 11, 2011
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 676283. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 14, 2025. CMS lists 72 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 14, 2022 to Aug 22, 2025): 42 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Aug 22, 2025	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Aug 22, 2025	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Aug 22, 2025	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Aug 22, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jun 13, 2025	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 13, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Jun 13, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Mar 14, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Mar 14, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Mar 14, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 14, 2025	Provide or obtain dental services for each resident. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 14, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 72. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $14,130 in the last three years.

May 21, 2026

Fine: $14,130

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.31 hours
Registered nurse (RN) time per resident per day: 0.39 hours
Nurse aide time per resident per day: 1.85 hours
Total nurse staffing on weekends: 3.08 hours
Nursing staff turnover (yearly): 41%
RN turnover (yearly): 57%
Administrators who left in the past year: 3

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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