Arrowhead Springs Healthcare
Nursing home in San Bernardino, CA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1335 N. Waterman Ave., San Bernardino, CA 92404
- Phone
- (909) 885-0268
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 055708
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 119
- Average residents per day
- 109
- Ownership
- For-profit, corporation
- Legal business name
- Perris Hills Healthcare LLC
- Chain
- The Ensign Group (342 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1971
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 4, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 26, 2022 to Jun 4, 2026): 12 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 4, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Jun 4, 2026 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Jun 4, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Jun 4, 2026 | Ensure medication error rates are not 5 percent or greater. | D |
| Jun 4, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Jun 4, 2026 | Provide and implement an infection prevention and control program. | D |
| Jun 4, 2026 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E |
| Jun 4, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E |
| Jun 4, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E |
| Apr 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Apr 24, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 24, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.61 hours
- Registered nurse (RN) time per resident per day
- 0.32 hours
- Nurse aide time per resident per day
- 2.71 hours
- Total nurse staffing on weekends
- 3.88 hours
- Nursing staff turnover (yearly)
- 25%
- RN turnover (yearly)
- 22%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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