Shandin Hills Behavior Therapy Center
Nursing home in San Bernardino, CA
Medicaid-certified5★ overall (CMS)
Public-record details
- Address
- 4164 N 4th Ave, San Bernardino, CA 92407
- Phone
- (909) 886-6786
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 05A208
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 78
- Average residents per day
- 79
- Ownership
- For-profit, limited Liability company
- Legal business name
- Legal Business Name Not Available
- Certified for
- Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1974
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 20, 2026. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 28, 2023 to Feb 20, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 20, 2026 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
| Feb 20, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Feb 20, 2026 | Dispose of garbage and refuse properly. | D |
| Feb 20, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Feb 25, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jan 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Nov 15, 2024 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
| Nov 15, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D |
| Nov 15, 2024 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| Nov 15, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| Nov 15, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Nov 15, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 2.55 hours
- Registered nurse (RN) time per resident per day
- 0.25 hours
- Nurse aide time per resident per day
- 1.62 hours
- Total nurse staffing on weekends
- 2.38 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 40%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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