Arrowhead Healthcare Center, LLC
Nursing home in San Bernardino, CA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 4343 N Sierra Way, San Bernardino, CA 92407
- Phone
- (909) 886-4731
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 555896
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 58
- Average residents per day
- 54
- Ownership
- For-profit, limited Liability company
- Legal business name
- Arrowhead Healthcare Center LLC
- Chain
- Crystal Solorzano (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 13, 2015
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 9, 2026. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 18, 2023 to Apr 9, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 9, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 9, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 9, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Apr 9, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Apr 9, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D |
| Apr 9, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Apr 9, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Apr 9, 2026 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | E |
| Apr 9, 2026 | Provide and implement an infection prevention and control program. | F |
| Apr 10, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| Dec 19, 2024 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B |
| Dec 19, 2024 | Post nurse staffing information every day. | C |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.65 hours
- Registered nurse (RN) time per resident per day
- 0.33 hours
- Nurse aide time per resident per day
- 3.02 hours
- Total nurse staffing on weekends
- 3.98 hours
- Nursing staff turnover (yearly)
- 31%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in San Bernardino
Community Convalescent Center of San BernardinoMedicare & Medicaid certified5★ overall (CMS)Hillcrest Nursing HomeMedicare & Medicaid certified5★ overall (CMS)Shandin Hills Behavior Therapy CenterMedicaid-certified5★ overall (CMS)Arrowhead Springs HealthcareMedicare & Medicaid certified4★ overall (CMS)Haven Post AcuteMedicare & Medicaid certified4★ overall (CMS)Medical Center Convalescent HospitalMedicare & Medicaid certified4★ overall (CMS)Valley Healthcare CenterMedicare & Medicaid certified4★ overall (CMS)Waterman Canyon Post AcuteMedicare & Medicaid certified4★ overall (CMS)