Hillcrest Nursing Home
Nursing home in San Bernardino, CA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 4280 Cypress Drive, San Bernardino, CA 92407
- Phone
- (909) 882-2965
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 555890
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 59
- Average residents per day
- 50
- Ownership
- For-profit, corporation
- Legal business name
- Marna Health Services INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 3, 2014
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 18, 2025. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 3, 2022 to Nov 18, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 18, 2025 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
| Nov 18, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Nov 18, 2025 | Implement a program that monitors antibiotic use. | D |
| Jul 26, 2024 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
| Jul 26, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jul 26, 2024 | Ensure each resident receives an accurate assessment. | D |
| Jul 26, 2024 | Provide and implement an infection prevention and control program. | D |
| Jul 26, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| Jul 26, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Mar 3, 2022 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
| Mar 3, 2022 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Mar 3, 2022 | Assure that each resident’s assessment is updated at least once every 3 months. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.68 hours
- Registered nurse (RN) time per resident per day
- 0.17 hours
- Nurse aide time per resident per day
- 2.64 hours
- Total nurse staffing on weekends
- 3.56 hours
- Nursing staff turnover (yearly)
- 61%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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