Westwood Post Acute
Nursing home in San Jose, CA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1601 Petersen Avenue, San Jose, CA 95129
- Phone
- (408) 253-7502
- Listed under
- For-profit
- Medicare CCN
- 055750
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 258
- Average residents per day
- 249
- Ownership
- For-profit, limited Liability company
- Legal business name
- Glacier Bay Holdings LLC
- Chain
- Links Healthcare Group (32 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1978
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 18, 2025. CMS lists 92 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 26, 2021 to Jun 10, 2026): 33 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 10, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| May 29, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| May 29, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| May 19, 2026 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D |
| May 15, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| May 14, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 8, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 22, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 22, 2026 | Provide and implement an infection prevention and control program. | D |
| Apr 21, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Mar 26, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 19, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
Fines and payment denials
CMS records 2 fines totalling $31,936 in the last three years.
| Mar 26, 2026 | Fine: $13,065 |
| Mar 26, 2026 | Fine: $18,871 |
Staffing
- Total nurse staffing per resident per day
- 4.44 hours
- Registered nurse (RN) time per resident per day
- 0.78 hours
- Nurse aide time per resident per day
- 2.42 hours
- Total nurse staffing on weekends
- 4.21 hours
- Nursing staff turnover (yearly)
- 46%
- RN turnover (yearly)
- 49%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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