Creekside Post-Acute
Nursing home in San Jose, CA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 3580 Payne Avenue, San Jose, CA 95117
- Phone
- (408) 248-7100
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 055884
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 130
- Average residents per day
- 123
- Ownership
- For-profit, limited Liability company
- Legal business name
- Newport Beach Holdings LLC
- Chain
- Links Healthcare Group (32 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 12, 1968
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 5, 2024. CMS lists 42 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 6, 2019 to Sep 23, 2025): 17 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 23, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 23, 2025 | Provide and implement an infection prevention and control program. | D |
| Jun 10, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D |
| Apr 15, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Dec 5, 2024 | Ensure each resident receives an accurate assessment. | D |
| Dec 5, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Dec 5, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Nov 8, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Nov 8, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Nov 8, 2024 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | F |
| Sep 6, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 30, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
Fines and payment denials
CMS records 1 fine totalling $20,248 in the last three years.
| Jul 18, 2024 | Fine: $20,248 |
Staffing
- Total nurse staffing per resident per day
- 4.15 hours
- Registered nurse (RN) time per resident per day
- 0.77 hours
- Nurse aide time per resident per day
- 2.48 hours
- Total nurse staffing on weekends
- 3.83 hours
- Nursing staff turnover (yearly)
- 57%
- RN turnover (yearly)
- 61%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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