The Redwoods Post-Acute
Nursing home in San Jose, CA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1267 Meridian Avenue, San Jose, CA 95125
- Phone
- (408) 265-4211
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 056212
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 152
- Average residents per day
- 143
- Ownership
- For-profit, corporation
- Legal business name
- Better Care INC
- Chain
- Links Healthcare Group (32 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 6, 1970
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 17, 2025. CMS lists 55 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 15, 2019 to May 18, 2026): 6 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 18, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jan 17, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jan 17, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jan 17, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jan 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jan 17, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Jan 17, 2025 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | E |
| Jan 17, 2025 | Ensure medication error rates are not 5 percent or greater. | E |
| Jan 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jan 17, 2025 | Dispose of garbage and refuse properly. | E |
| Oct 25, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jun 25, 2024 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.47 hours
- Registered nurse (RN) time per resident per day
- 0.69 hours
- Nurse aide time per resident per day
- 2.70 hours
- Total nurse staffing on weekends
- 4.06 hours
- Nursing staff turnover (yearly)
- 31%
- RN turnover (yearly)
- 41%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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