Regency Healthcare & Rehab Center

Nursing home in Wilmington, DE

Medicare & Medicaid certified4★ overall (CMS)

Call (302) 654-8400 Send a message Map ↗

Public-record details

Address: 801 N. Broom Street, Wilmington, DE 19806
Phone: (302) 654-8400
Listed under: For-profit, 4–5 star overall rating
Medicare CCN: 085012
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 4 of 5
Staffing rating: 4 of 5
Quality measures rating: 2 of 5
Certified beds: 100
Average residents per day: 92
Ownership: For-profit, limited Liability company
Legal business name: Regency Healthcare & Rehab Center LLC.
Chain: Nationwide Healthcare Services (7 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jun 18, 1970
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 085012. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 1, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 15, 2023 to Jul 1, 2025): 16 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
Jul 1, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jul 1, 2025	Provide or obtain dental services for each resident. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 4, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Feb 4, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Feb 4, 2025	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Feb 4, 2025	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 4, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 4, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Feb 4, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Feb 4, 2025	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Dec 31, 2024	Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. Nursing and Physician Services · complaint inspection	D Potential for more than minimal harm, isolated
Dec 31, 2024	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $77,867 in the last three years.

Dec 31, 2024	Fine: $12,035
Dec 15, 2023	Fine: $65,832

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.74 hours
Registered nurse (RN) time per resident per day: 0.65 hours
Nurse aide time per resident per day: 2.09 hours
Total nurse staffing on weekends: 3.44 hours
Nursing staff turnover (yearly): 64%
RN turnover (yearly): 53%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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