Bay Terrace Rehabilitation and Health Center
Nursing home in Dover, DE
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 889 South Little Creek Road, Dover, DE 19901
- Phone
- (302) 674-0566
- Listed under
- For-profit
- Medicare CCN
- 085019
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 85
- Average residents per day
- 70
- Ownership
- For-profit, corporation
- Legal business name
- Bay Terrace Rehabilitation and Healthcare Center LLC
- Chain
- Prestige Healthcare Administrative Services (15 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 1, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 23, 2026. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 23, 2024 to Apr 23, 2026): 10 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 23, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 23, 2026 | Respond appropriately to all alleged violations. | D |
| Apr 23, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 23, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 23, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Feb 24, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | J |
| Feb 19, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | C |
| Feb 19, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 19, 2025 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D |
| Feb 19, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Feb 19, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D |
| Feb 19, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
Fines and payment denials
CMS records 3 fines totalling $34,838 in the last three years.
| Feb 24, 2026 | Fine: $14,901 |
| Apr 11, 2025 | Fine: $9,113 |
| Dec 2, 2024 | Fine: $10,824 |
Staffing
- Total nurse staffing per resident per day
- 4.19 hours
- Registered nurse (RN) time per resident per day
- 0.92 hours
- Nurse aide time per resident per day
- 2.27 hours
- Total nurse staffing on weekends
- 3.77 hours
- Nursing staff turnover (yearly)
- 37%
- RN turnover (yearly)
- 42%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.