Nursing HomeInspections

Bay Terrace Rehabilitation and Health Center

Nursing home in Dover, DE

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
889 South Little Creek Road, Dover, DE 19901
Phone
(302) 674-0566
Listed under
For-profit
Medicare CCN
085019
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
85
Average residents per day
73
Ownership
For-profit, corporation
Legal business name
Bay Terrace Rehabilitation and Healthcare Center LLC
Chain
Prestige Healthcare Administrative Services (15 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1979
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 085019. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Apr 23, 2026. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 23, 2024 to Apr 23, 2026): 10 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 23, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 23, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 23, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 23, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 23, 2026Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Feb 24, 2026Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · complaint inspection		J
Immediate jeopardy, isolated
Feb 19, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		C
Potential for minimal harm, widespread
Feb 19, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 19, 2025Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 19, 2025Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 19, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 19, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 38. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $34,838 in the last three years.

Feb 24, 2026Fine: $14,901
Apr 11, 2025Fine: $9,113
Dec 2, 2024Fine: $10,824

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.00 hours
Registered nurse (RN) time per resident per day
0.80 hours
Nurse aide time per resident per day
2.25 hours
Total nurse staffing on weekends
3.72 hours
Nursing staff turnover (yearly)
34%
RN turnover (yearly)
29%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Dover

Center at Eden Hill, LLC300 Banning Street · Dover, DE 19904 · (302) 677-7100 · For-profit23 health citations in 3 inspection cycles · last standard inspection May 22, 2026 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)
Complete Care at Silver Lake LLC1080 Silver Lake Blvd · Dover, DE 19904 · (302) 734-5990 · For-profit30 health citations in 3 inspection cycles · last standard inspection Jan 23, 2026 · $47,541 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)
Westminster Village Health1175 McKee Road · Dover, DE 19904 · (302) 744-3527 · Nonprofit33 health citations in 3 inspection cycles · last standard inspection Dec 16, 2025 · $30,494 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)
Cadia Rehabilitation Capitol1225 Walker Road · Dover, DE 19904 · (302) 734-1199 · For-profit31 health citations in 3 inspection cycles · last standard inspection Jan 27, 2026 · $8,018 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 5 in Dover →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error