Center at Eden Hill, LLC
Nursing home in Dover, DE
Medicare-certified5★ overall (CMS)
Public-record details
- Address
- 300 Banning Street, Dover, DE 19904
- Phone
- (302) 677-7100
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 085057
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 80
- Average residents per day
- 71
- Ownership
- For-profit, individual
- Chain
- Veritas Management Group (13 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- May 23, 2018
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 13, 2024. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 13, 2021 to May 22, 2026): 6 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 22, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 22, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 22, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 20, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| May 20, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| May 20, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 13, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 13, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jun 13, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 13, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jun 13, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Jun 23, 2023 | Provide routine and 24-hour emergency dental care for each resident. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 5.35 hours
- Registered nurse (RN) time per resident per day
- 1.41 hours
- Nurse aide time per resident per day
- 2.71 hours
- Total nurse staffing on weekends
- 4.51 hours
- Nursing staff turnover (yearly)
- 25%
- RN turnover (yearly)
- 11%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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