Nursing HomeInspections

Complete Care at Silver Lake LLC

Nursing home in Dover, DE

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
1080 Silver Lake Blvd, Dover, DE 19904
Phone
(302) 734-5990
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
085027
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
120
Average residents per day
114
Ownership
For-profit, limited Liability company
Chain
Complete Care (85 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 10, 1984
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 085027. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jan 23, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 12, 2024 to Jan 23, 2026): 4 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Jan 23, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 23, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Jan 23, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 23, 2026Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jan 23, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Jan 23, 2026Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental		F
Potential for more than minimal harm, widespread
Jan 23, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $47,541 in the last three years.

Jan 23, 2025Fine: $47,541

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.98 hours
Registered nurse (RN) time per resident per day
0.89 hours
Nurse aide time per resident per day
2.11 hours
Total nurse staffing on weekends
3.43 hours
Nursing staff turnover (yearly)
33%
RN turnover (yearly)
39%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Dover

Center at Eden Hill, LLC300 Banning Street · Dover, DE 19904 · (302) 677-7100 · For-profit23 health citations in 3 inspection cycles · last standard inspection May 22, 2026 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)
Westminster Village Health1175 McKee Road · Dover, DE 19904 · (302) 744-3527 · Nonprofit33 health citations in 3 inspection cycles · last standard inspection Dec 16, 2025 · $30,494 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)
Bay Terrace Rehabilitation and Health Center889 South Little Creek Road · Dover, DE 19901 · (302) 674-0566 · For-profit38 health citations in 3 inspection cycles · last standard inspection Apr 23, 2026 · $34,838 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)
Cadia Rehabilitation Capitol1225 Walker Road · Dover, DE 19904 · (302) 734-1199 · For-profit31 health citations in 3 inspection cycles · last standard inspection Jan 27, 2026 · $8,018 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 5 in Dover →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error