Complete Care at Silver Lake LLC
Nursing home in Dover, DE
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1080 Silver Lake Blvd, Dover, DE 19904
- Phone
- (302) 734-5990
- Listed under
- For-profit
- Medicare CCN
- 085027
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 117
- Ownership
- For-profit, limited Liability company
- Chain
- Complete Care (85 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 10, 1984
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 23, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 12, 2024 to Jan 23, 2026): 4 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 23, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 23, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Jan 23, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jan 23, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| Jan 23, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jan 23, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jan 23, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jan 23, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jan 23, 2026 | Provide and implement an infection prevention and control program. | D |
| Jan 23, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jan 23, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| Jan 23, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
Fines and payment denials
CMS records 1 fine totalling $47,541 in the last three years.
| Jan 23, 2025 | Fine: $47,541 |
Staffing
- Total nurse staffing per resident per day
- 3.75 hours
- Registered nurse (RN) time per resident per day
- 0.94 hours
- Nurse aide time per resident per day
- 1.98 hours
- Total nurse staffing on weekends
- 3.35 hours
- Nursing staff turnover (yearly)
- 35%
- RN turnover (yearly)
- 42%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.