Nursing HomeInspections

Westminster Village Health

Nursing home in Dover, DE

Medicare & Medicaid certified4★ overall (CMS)

Call (302) 744-3527Send a messageMap ↗

Public-record details

Address
1175 McKee Road, Dover, DE 19904
Phone
(302) 744-3527
Listed under
Nonprofit, 4–5 star overall rating, Part of a retirement community
Medicare CCN
085032
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measures rating
2 of 5
Certified beds
75
Average residents per day
55
Ownership
Nonprofit, corporation
Legal business name
Presbyterian Homes INC.
Chain
Presbyterian Senior Living (11 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 11, 1987
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 085032. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 16, 2025. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 1, 2023 to Dec 16, 2025): 11 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Dec 16, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 16, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 16, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Dec 16, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 16, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 16, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Dec 16, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Dec 16, 2025Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration
D
Potential for more than minimal harm, isolated
Dec 16, 2025Keep complete, dated laboratory records in the resident's record.
Administration
D
Potential for more than minimal harm, isolated
Dec 16, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control
D
Potential for more than minimal harm, isolated
Dec 16, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Dec 16, 2025Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental
F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 33. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $30,494 in the last three years.

Oct 8, 2025Fine: $14,901
Nov 1, 2023Fine: $15,593

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.33 hours
Registered nurse (RN) time per resident per day
1.18 hours
Nurse aide time per resident per day
2.18 hours
Total nurse staffing on weekends
3.95 hours
Nursing staff turnover (yearly)
35%
RN turnover (yearly)
33%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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