Winter Haven Health and Rehabilitation Center
Nursing home in Winter Haven, FL
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 202 Ave O Ne, Winter Haven, FL 33880
- Phone
- (863) 293-3103
- Listed under
- Nonprofit
- Medicare CCN
- 105176
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 140
- Average residents per day
- 135
- Ownership
- Nonprofit, corporation
- Legal business name
- Senior Health-Winter Haven, LLC
- Chain
- Senior Health South (8 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 1, 1982
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 24, 2024. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 7, 2020 to Oct 28, 2024): 5 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Oct 28, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Jan 24, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jan 24, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jan 24, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jan 24, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jan 24, 2024 | Ensure medication error rates are not 5 percent or greater. | D |
| Jan 24, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Jan 24, 2024 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights… | D |
| Jan 24, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Jan 24, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E |
| Jan 24, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities | E |
| Jan 24, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
Fines and payment denials
CMS records 1 fine totalling $4,190 in the last three years.
| Jan 24, 2024 | Fine: $4,190 |
Staffing
- Total nurse staffing per resident per day
- 3.22 hours
- Registered nurse (RN) time per resident per day
- 0.56 hours
- Nurse aide time per resident per day
- 2.07 hours
- Total nurse staffing on weekends
- 3.15 hours
- Nursing staff turnover (yearly)
- 37%
- RN turnover (yearly)
- 61%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Winter Haven
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