Nursing HomeInspections

Winter Haven Health and Rehabilitation Center

Nursing home in Winter Haven, FL

Medicare & Medicaid certified2★ overall (CMS)

Call (863) 293-3103Send a messageMap ↗

Public-record details

Address
202 Ave O Ne, Winter Haven, FL 33880
Phone
(863) 293-3103
Listed under
Nonprofit
Medicare CCN
105176
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
140
Average residents per day
135
Ownership
Nonprofit, corporation
Legal business name
Senior Health-Winter Haven, LLC
Chain
Senior Health South (8 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 1982
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 105176. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 24, 2024. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 7, 2020 to Oct 28, 2024): 5 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Oct 28, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 24, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Jan 24, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 24, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 24, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 24, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jan 24, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jan 24, 2024Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights…
Administration
D
Potential for more than minimal harm, isolated
Jan 24, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights
E
Potential for more than minimal harm, pattern
Jan 24, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning · complaint inspection
E
Potential for more than minimal harm, pattern
Jan 24, 2024PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern
Jan 24, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $4,190 in the last three years.

Jan 24, 2024Fine: $4,190

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.22 hours
Registered nurse (RN) time per resident per day
0.56 hours
Nurse aide time per resident per day
2.07 hours
Total nurse staffing on weekends
3.15 hours
Nursing staff turnover (yearly)
37%
RN turnover (yearly)
61%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Winter Haven

Spring Lake Rehabilitation Center1540 6th St Nw · Winter Haven, FL 33881 · (863) 294-3055 · For-profit15 health citations in 3 inspection cycles · last standard inspection Feb 13, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Life Care Center of Winter Haven1510 Cypress Gardens Blvd · Winter Haven, FL 33884 · (863) 318-8646 · For-profit22 health citations in 3 inspection cycles · last standard inspection Feb 20, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Palm Garden of Winter Haven1120 Cypress Gardens Blvd · Winter Haven, FL 33884 · (863) 293-3100 · For-profit24 health citations in 3 inspection cycles · last standard inspection Jun 20, 2024 · $24,395 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Astoria Health and Rehabilitation Center701 Overlook Dr Se · Winter Haven, FL 33884 · (863) 318-5000 · For-profit26 health citations in 3 inspection cycles · last standard inspection Mar 26, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Lake Mariam Health and Rehabilitation Center1801 N Lake Mariam Dr · Winter Haven, FL 33884 · (863) 293-1989 · For-profit65 health citations in 3 inspection cycles · last standard inspection Jan 25, 2024 · $321,520 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)Vivo Healthcare Winter Haven2701 Lake Alfred Rd · Winter Haven, FL 33881 · (863) 298-5000 · For-profit45 health citations in 3 inspection cycles · last standard inspection Apr 10, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)

All 7 in Winter Haven →