Astoria Health and Rehabilitation Center
Nursing home in Winter Haven, FL
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 701 Overlook Dr Se, Winter Haven, FL 33884
- Phone
- (863) 318-5000
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 106086
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 132
- Average residents per day
- 126
- Ownership
- For-profit, corporation
- Legal business name
- Lake Wales Health Care Operations Company LLC
- Chain
- Tlc Management (20 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 13, 2010
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 26, 2024. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 30, 2020 to Mar 26, 2024): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 26, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Mar 26, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 26, 2024 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Mar 26, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Mar 26, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Mar 26, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E |
| Mar 26, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Mar 26, 2024 | Ensure medication error rates are not 5 percent or greater. | E |
| Mar 26, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Mar 26, 2024 | Provide and implement an infection prevention and control program. | E |
| Feb 4, 2022 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D |
| Feb 4, 2022 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.20 hours
- Registered nurse (RN) time per resident per day
- 0.57 hours
- Nurse aide time per resident per day
- 2.49 hours
- Total nurse staffing on weekends
- 3.86 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 40%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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