Vivo Healthcare Winter Haven
Nursing home in Winter Haven, FL
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 2701 Lake Alfred Rd, Winter Haven, FL 33881
- Phone
- (863) 298-5000
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 105998
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 120
- Average residents per day
- 105
- Ownership
- For-profit, individual
- Legal business name
- Winter Haven Opco LLC
- Chain
- Vivo Healthcare (12 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 2, 1998
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 10, 2025. CMS lists 45 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 1, 2021 to Apr 10, 2025): 6 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 10, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 10, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Apr 10, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Apr 10, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Apr 10, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 10, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Apr 10, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Apr 10, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Apr 10, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Apr 10, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D |
| Apr 10, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Apr 10, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.29 hours
- Registered nurse (RN) time per resident per day
- 0.37 hours
- Nurse aide time per resident per day
- 2.10 hours
- Total nurse staffing on weekends
- 2.97 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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