Nursing HomeInspections

Palm Garden of Winter Haven

Nursing home in Winter Haven, FL

Medicare & Medicaid certified4★ overall (CMS)

Call (863) 293-3100Send a messageMap ↗

Public-record details

Address
1120 Cypress Gardens Blvd, Winter Haven, FL 33884
Phone
(863) 293-3100
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
105566
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measures rating
4 of 5
Certified beds
120
Average residents per day
114
Ownership
For-profit, limited Liability company
Legal business name
Palm Garden of Winter Haven LLC
Chain
Palm Garden Health and Rehabilitation (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 9, 1987
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 105566. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 20, 2024. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 18, 2020 to Jun 20, 2024): 5 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 20, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 20, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Jun 20, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 20, 2024Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 20, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jun 20, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Jun 20, 2024PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Jun 20, 2024Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Apr 4, 2024Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 4, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 4, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated
Apr 4, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $24,395 in the last three years.

Apr 4, 2024Fine: $24,395

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.76 hours
Registered nurse (RN) time per resident per day
0.70 hours
Nurse aide time per resident per day
2.22 hours
Total nurse staffing on weekends
3.37 hours
Nursing staff turnover (yearly)
31%
RN turnover (yearly)
16%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Winter Haven

Spring Lake Rehabilitation Center1540 6th St Nw · Winter Haven, FL 33881 · (863) 294-3055 · For-profit15 health citations in 3 inspection cycles · last standard inspection Feb 13, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Life Care Center of Winter Haven1510 Cypress Gardens Blvd · Winter Haven, FL 33884 · (863) 318-8646 · For-profit22 health citations in 3 inspection cycles · last standard inspection Feb 20, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Astoria Health and Rehabilitation Center701 Overlook Dr Se · Winter Haven, FL 33884 · (863) 318-5000 · For-profit26 health citations in 3 inspection cycles · last standard inspection Mar 26, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Lake Mariam Health and Rehabilitation Center1801 N Lake Mariam Dr · Winter Haven, FL 33884 · (863) 293-1989 · For-profit65 health citations in 3 inspection cycles · last standard inspection Jan 25, 2024 · $321,520 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)Winter Haven Health and Rehabilitation Center202 Ave O Ne · Winter Haven, FL 33880 · (863) 293-3103 · Nonprofit25 health citations in 3 inspection cycles · last standard inspection Jan 24, 2024 · $4,190 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Vivo Healthcare Winter Haven2701 Lake Alfred Rd · Winter Haven, FL 33881 · (863) 298-5000 · For-profit45 health citations in 3 inspection cycles · last standard inspection Apr 10, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)

All 7 in Winter Haven →