Nursing HomeInspections

Life Care Center of Hilo

Nursing home in Hilo, HI

Medicare & Medicaid certified5★ overall (CMS)

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Public-record details

Address
944 West Kawailani Street, Hilo, HI 96720
Phone
(808) 959-9151
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
125040
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
5 of 5
Certified beds
252
Average residents per day
222
Ownership
For-profit, corporation
Legal business name
Hilo Medical Investors LTD
Chain
Life Care Centers of America (194 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 125040. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jul 2, 2026. CMS lists 43 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 18, 2022 to Jul 2, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Jul 2, 2026Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 2, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 2, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jul 2, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jul 2, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 1, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 1, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 1, 2026Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
May 1, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 1, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 1, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 1, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 43. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,492 in the last three years.

Apr 1, 2026Fine: $8,492

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.92 hours
Registered nurse (RN) time per resident per day
0.98 hours
Nurse aide time per resident per day
2.46 hours
Total nurse staffing on weekends
3.37 hours
Nursing staff turnover (yearly)
28%
RN turnover (yearly)
17%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hilo

Yukio Okutsu State Veterans Home1180 Waianuenue Avenue · Hilo, HI 96720 · (808) 961-1500 · Government-owned39 health citations in 3 inspection cycles · last standard inspection Nov 15, 2024 · $13,049 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)
Hale Anuenue Restorative Care1333 Waianuenue Avenue · Hilo, HI 96720 · (808) 961-6644 · For-profit22 health citations in 3 inspection cycles · last standard inspection Feb 28, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
Hilo Benioff Medical Center1190 Waianuenue Avenue · Hilo, HI 96720 · (808) 932-3000 · Government-owned23 health citations in 3 inspection cycles · last standard inspection Feb 7, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
Legacy Hilo Rehabilitation & Nursing Center563 Kaumana Drive · Hilo, HI 96720 · (808) 498-0184 · For-profit34 health citations in 3 inspection cycles · last standard inspection Feb 27, 2026 · $10,628 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 5 in Hilo →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error