Life Care Center of Hilo
Nursing home in Hilo, HI
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 944 West Kawailani Street, Hilo, HI 96720
- Phone
- (808) 959-9151
- Listed under
- For-profit
- Medicare CCN
- 125040
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 252
- Average residents per day
- 230
- Ownership
- For-profit, corporation
- Legal business name
- Hilo Medical Investors LTD
- Chain
- Life Care Centers of America (194 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 1, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 1, 2023. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 26, 2021 to Apr 1, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 1, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 1, 2026 | Respond appropriately to all alleged violations. | D |
| Apr 1, 2026 | Provide safe, appropriate pain management for a resident who requires such services. | G |
| May 1, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Dec 1, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 1, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Dec 1, 2023 | Ensure each resident receives an accurate assessment. | D |
| Dec 1, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Dec 1, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Dec 1, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Dec 1, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Dec 1, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
Fines and payment denials
CMS records 1 fine totalling $8,492 in the last three years.
| Apr 1, 2026 | Fine: $8,492 |
Staffing
- Total nurse staffing per resident per day
- 3.79 hours
- Registered nurse (RN) time per resident per day
- 0.99 hours
- Nurse aide time per resident per day
- 2.36 hours
- Total nurse staffing on weekends
- 3.24 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 28%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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