Nursing HomeInspections

Hale Anuenue Restorative Care

Nursing home in Hilo, HI

Medicare & Medicaid certified4★ overall (CMS)

Call (808) 961-6644Send a messageMap ↗

Public-record details

Address
1333 Waianuenue Avenue, Hilo, HI 96720
Phone
(808) 961-6644
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
125045
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
2 of 5
Staffing rating
5 of 5
Quality measures rating
5 of 5
Certified beds
120
Average residents per day
94
Ownership
For-profit, limited Liability company
Legal business name
Hilo Medical Investors LTD
Chain
Life Care Centers of America (194 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 24, 1996
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 125045. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 2, 2024. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 16, 2021 to Feb 2, 2024): 3 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 2, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 2, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 2, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 2, 2024Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 2, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 2, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 2, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 2, 2024Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 2, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Feb 2, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services		F
Potential for more than minimal harm, widespread
Feb 2, 2024Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Feb 2, 2024Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 28. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.60 hours
Registered nurse (RN) time per resident per day
1.17 hours
Nurse aide time per resident per day
1.89 hours
Total nurse staffing on weekends
3.22 hours
Nursing staff turnover (yearly)
16%
RN turnover (yearly)
20%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hilo

Hilo Benioff Medical Center1190 Waianuenue Avenue · Hilo, HI 96720 · (808) 932-3000 · Government-owned23 health citations in 3 inspection cycles · last standard inspection Feb 7, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Yukio Okutsu State Veterans Home1180 Waianuenue Avenue · Hilo, HI 96720 · (808) 961-1500 · Government-owned39 health citations in 3 inspection cycles · last standard inspection Nov 15, 2024 · $13,049 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Life Care Center of Hilo944 West Kawailani Street · Hilo, HI 96720 · (808) 959-9151 · For-profit41 health citations in 3 inspection cycles · last standard inspection Dec 1, 2023 · $8,492 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Legacy Hilo Rehabilitation & Nursing Center563 Kaumana Drive · Hilo, HI 96720 · (808) 498-0184 · For-profit34 health citations in 3 inspection cycles · last standard inspection Feb 27, 2026 · $16,350 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 5 in Hilo →