Luther Manor at Hillcrest

Public-record details

Address

3131 Hillcrest Road, Dubuque, IA 52001

Phone

(563) 588-1413

Listed under

For-profit, Part of a retirement community

Medicare CCN

165513

Overall star rating

1 of 5 ★☆☆☆☆

Health inspection rating

1 of 5

Staffing rating

4 of 5

Quality measures rating

2 of 5

Certified beds

103

Average residents per day

91

Ownership

For-profit, corporation

Legal business name

Hillcrest Opco LLC

Chain

Shlomo Hoffman (10 facilities)

Certified for

Medicare and Medicaid

First approved by Medicare/Medicaid

Mar 1, 2004

Changed ownership in last 12 months

No

Continuing care retirement community

Yes

Located inside a hospital

No

Resident or family council

Resident council

Sprinklers in all required areas

Yes

CMS certification number 165513. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 12, 2026. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 25, 2023 to Feb 12, 2026): 14 from complaint inspections, 3 at the “actual harm” level or higher.

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $42,406 and 1 denial of Medicare payment for new admissions in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day

4.49 hours

Registered nurse (RN) time per resident per day

0.66 hours

Nurse aide time per resident per day

3.45 hours

Total nurse staffing on weekends

3.99 hours

Nursing staff turnover (yearly)

54%

RN turnover (yearly)

58%

Administrators who left in the past year

1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.