Knollwood Nursing Center

Nursing home in Worcester, MA

Medicare & Medicaid certified4★ overall (CMS)

Call (508) 853-6910 Send a message Map ↗

Public-record details

Address: 87 Briarwood Circle, Worcester, MA 01606
Phone: (508) 853-6910
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 225016
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 4 of 5
Staffing rating: 3 of 5
Quality measures rating: 4 of 5
Certified beds: 82
Average residents per day: 77
Ownership: Nonprofit, corporation
Legal business name: Salem Community Corporation
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 7, 1970
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 225016. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 15, 2025. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 9, 2023 to Dec 15, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Dec 15, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 15, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 15, 2025	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights… Administration	D Potential for more than minimal harm, isolated
Dec 15, 2025	Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental	D Potential for more than minimal harm, isolated
Dec 15, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Aug 27, 2024	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	B Potential for minimal harm, pattern
Aug 27, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 27, 2024	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 27, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 27, 2024	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated
Aug 27, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Aug 27, 2024	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 14. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.27 hours
Registered nurse (RN) time per resident per day: 0.69 hours
Nurse aide time per resident per day: 2.53 hours
Total nurse staffing on weekends: 3.87 hours

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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