Christopher House of Worcester

Nursing home in Worcester, MA

Medicare & Medicaid certified3★ overall (CMS)

Call (508) 754-3800 Send a message Map ↗

Public-record details

Address: 10 Mary Scano Drive, Worcester, MA 01605
Phone: (508) 754-3800
Listed under: Nonprofit
Medicare CCN: 225385
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 4 of 5
Quality measures rating: 3 of 5
Certified beds: 156
Average residents per day: 141
Ownership: Nonprofit, corporation
Legal business name: Christopher House, INC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 1990
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 225385. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 29, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 17, 2023 to Aug 29, 2025): 3 from complaint inspections, 2 at the “actual harm” level or higher.

Inspection	Citation	Severity
Aug 29, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
Aug 29, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 29, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 29, 2025	Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 29, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Aug 29, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 29, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jun 14, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 14, 2024	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jun 14, 2024	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control	E Potential for more than minimal harm, pattern
Mar 28, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Mar 28, 2024	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	G Actual harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,512 in the last three years.

Mar 28, 2024

Fine: $8,512

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.10 hours
Registered nurse (RN) time per resident per day: 0.66 hours
Nurse aide time per resident per day: 2.50 hours
Total nurse staffing on weekends: 3.63 hours
Nursing staff turnover (yearly): 30%
RN turnover (yearly): 5%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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