Nursing HomeInspections

Charlwell House Health and Rehabilitation

Nursing home in Norwood, MA

Medicare & Medicaid certified1★ overall (CMS)

Call (781) 762-7700Send a messageMap ↗

Public-record details

Address
305 Walpole Street, Norwood, MA 02062
Phone
(781) 762-7700
Listed under
For-profit, No fines in 3 years
Medicare CCN
225208
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
1 of 5
Certified beds
124
Average residents per day
75
Ownership
For-profit, limited Liability company
Legal business name
Charwell House SNF Operations Bhc LLC
Chain
Best Care Services (10 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 15, 1972
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225208. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 30, 2025. CMS lists 63 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 1, 2022 to May 30, 2025): 1 from complaint inspections, 4 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

InspectionCitationSeverity
May 30, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
May 30, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 30, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 30, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 30, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 30, 2025Provide appropriate foot care.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 30, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 30, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 30, 2025Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 30, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
May 30, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
May 30, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 63. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.36 hours
Registered nurse (RN) time per resident per day
0.66 hours
Nurse aide time per resident per day
2.06 hours
Total nurse staffing on weekends
3.10 hours
Nursing staff turnover (yearly)
27%
RN turnover (yearly)
36%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Norwood

Ellis Nursing Home (The)135 Ellis Avenue · Norwood, MA 02062 · (781) 949-2310 · For-profit27 health citations in 3 inspection cycles · last standard inspection May 14, 2026 · $57,158 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Victoria Haven Nursing Facility137 Nichols Street · Norwood, MA 02062 · (781) 762-0858 · For-profit39 health citations in 3 inspection cycles · last standard inspection Jan 21, 2026 · $40,641 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Norwood Healthcare460 Washington Street · Norwood, MA 02062 · (787) 444-8383 · For-profit68 health citations in 3 inspection cycles · last standard inspection Feb 9, 2026 · $110,264 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

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