Ellis Nursing Home (The)
Nursing home in Norwood, MA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 135 Ellis Avenue, Norwood, MA 02062
- Phone
- (781) 949-2310
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 225211
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 191
- Average residents per day
- 141
- Ownership
- For-profit, limited Liability company
- Legal business name
- Ellis Nursing Home INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1975
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 14, 2026. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 16, 2023 to May 14, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 14, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| May 14, 2026 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E |
| Jan 15, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Sep 2, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| May 20, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| May 20, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 29, 2025 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | B |
| Apr 29, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 29, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Apr 29, 2025 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D |
| Apr 29, 2025 | Provide and implement an infection prevention and control program. | E |
| Apr 22, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
Fines and payment denials
CMS records 1 fine totalling $57,158 in the last three years.
| Apr 22, 2024 | Fine: $57,158 |
Staffing
- Total nurse staffing per resident per day
- 3.85 hours
- Registered nurse (RN) time per resident per day
- 0.60 hours
- Nurse aide time per resident per day
- 2.24 hours
- Total nurse staffing on weekends
- 3.52 hours
- Nursing staff turnover (yearly)
- 42%
- RN turnover (yearly)
- 73%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.