St Mary Health Care Center

Nursing home in Worcester, MA

Medicare & Medicaid certified2★ overall (CMS)

Call (508) 753-4791 Send a message Map ↗

Public-record details

Address: 39 Queen Street, Worcester, MA 01610
Phone: (508) 753-4791
Listed under: Nonprofit
Medicare CCN: 225305
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 172
Average residents per day: 119
Ownership: Nonprofit, corporation
Legal business name: Chs of Worcester, INC
Chain: Covenant Health (8 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Nov 10, 1987
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 225305. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 14, 2026. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 17, 2023 to Apr 14, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 14, 2026	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Apr 14, 2026	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 14, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 14, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Apr 14, 2026	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control	D Potential for more than minimal harm, isolated
Apr 14, 2026	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	E Potential for more than minimal harm, pattern
Apr 14, 2026	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services	E Potential for more than minimal harm, pattern
Oct 29, 2025	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Oct 29, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Jun 23, 2025	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights · complaint inspection	E Potential for more than minimal harm, pattern
Dec 18, 2024	Post nurse staffing information every day. Nursing and Physician Services	C Potential for minimal harm, widespread
Dec 18, 2024	Assess the resident when there is a significant change in condition Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 27. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,788 in the last three years.

Oct 29, 2025

Fine: $8,788

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.54 hours
Registered nurse (RN) time per resident per day: 0.39 hours
Nurse aide time per resident per day: 2.21 hours
Total nurse staffing on weekends: 3.37 hours
Nursing staff turnover (yearly): 31%
RN turnover (yearly): 33%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Worcester

All 16 in Worcester →