Parsons Hill Rehabilitation & Health Care Center

Nursing home in Worcester, MA

Medicare & Medicaid certified2★ overall (CMS)

Call (508) 791-4200 Send a message Map ↗

Public-record details

Address: 1350 Main Street, Worcester, MA 01603
Phone: (508) 791-4200
Listed under: For-profit, No fines in 3 years
Medicare CCN: 225390
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 4 of 5
Certified beds: 162
Average residents per day: 150
Ownership: For-profit, limited Liability company
Legal business name: Parsons Hill Ma SNF LLC
Chain: Athena Healthcare Systems (22 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 1990
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 225390. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 25, 2025. CMS lists 46 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 11, 2022 to Jun 30, 2026): 5 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 30, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Aug 19, 2025	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights · complaint inspection	E Potential for more than minimal harm, pattern
Apr 1, 2025	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 25, 2025	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	B Potential for minimal harm, pattern
Mar 25, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	B Potential for minimal harm, pattern
Mar 25, 2025	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights	D Potential for more than minimal harm, isolated
Mar 25, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
Mar 25, 2025	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 25, 2025	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 25, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 25, 2025	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 25, 2025	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 46. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.18 hours
Registered nurse (RN) time per resident per day: 0.43 hours
Nurse aide time per resident per day: 1.88 hours
Total nurse staffing on weekends: 2.88 hours
Nursing staff turnover (yearly): 30%
RN turnover (yearly): 21%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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