Regalcare at Worcester

Nursing home in Worcester, MA

Medicare & Medicaid certified2★ overall (CMS)

Call (508) 852-3330 Send a message Map ↗

Public-record details

Address: 25 Oriol Drive, Worcester, MA 01605
Phone: (508) 852-3330
Listed under: For-profit, No fines in 3 years
Medicare CCN: 225467
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 1 of 5
Certified beds: 160
Average residents per day: 119
Ownership: For-profit, corporation
Legal business name: Oc Azure of Worcester Center LLC
Chain: Regalcare (9 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 1990
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 225467. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 17, 2025. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 7, 2022 to May 6, 2025): 2 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
May 6, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 6, 2025	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Apr 17, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	B Potential for minimal harm, pattern
Apr 17, 2025	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 17, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 17, 2025	Provide or obtain dental services for each resident. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 17, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Apr 17, 2025	Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights	E Potential for more than minimal harm, pattern
Apr 17, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	E Potential for more than minimal harm, pattern
Apr 17, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	E Potential for more than minimal harm, pattern
Jan 4, 2024	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights	D Potential for more than minimal harm, isolated
Jan 4, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 31. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.41 hours
Registered nurse (RN) time per resident per day: 0.40 hours
Nurse aide time per resident per day: 1.93 hours
Total nurse staffing on weekends: 3.25 hours
Nursing staff turnover (yearly): 34%
RN turnover (yearly): 36%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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