Nursing HomeInspections

Friendship Village

Nursing home in Kalamazoo, MI

Medicare-certified5★ overall (CMS)

Call (269) 381-0560Send a messageMap ↗

Public-record details

Address
1400 N Drake Rd, Kalamazoo, MI 49006
Phone
(269) 381-0560
Listed under
Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN
235248
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
5 of 5
Quality measures rating
5 of 5
Certified beds
57
Average residents per day
42
Ownership
Nonprofit, corporation
Legal business name
Lifecare, INC.
Chain
Life Care Services (43 facilities)
Certified for
Medicare
First approved by Medicare/Medicaid
Mar 1, 1976
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235248. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 2, 2026. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 29, 2024 to Apr 2, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 2, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 2, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jan 23, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 23, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 23, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 23, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 29, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 29, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 29, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 16. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.91 hours
Registered nurse (RN) time per resident per day
1.87 hours
Nurse aide time per resident per day
3.39 hours
Total nurse staffing on weekends
5.12 hours
Nursing staff turnover (yearly)
20%
RN turnover (yearly)
13%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Kalamazoo

Medilodge of Kalamazoo1701 S 11th Street · Kalamazoo, MI 49009 · (269) 375-2020 · For-profit24 health citations in 3 inspection cycles · last standard inspection Jul 9, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Villa at Borgess Place3057 Gull Road · Kalamazoo, MI 49048 · (269) 552-6500 · For-profit70 health citations in 3 inspection cycles · last standard inspection Aug 13, 2025 · $45,130 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Alamo Cove Rehab and Nursing Center8290 W C Ave · Kalamazoo, MI 49009 · (269) 343-2587 · For-profit80 health citations in 3 inspection cycles · last standard inspection Apr 30, 2026 · $18,274 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)Harold and Grace Upjohn Community Care Center2400 Portage St · Kalamazoo, MI 49001 · (269) 381-4290 · Nonprofit61 health citations in 3 inspection cycles · last standard inspection Apr 17, 2026 · $31,186 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Medilodge of Westwood2575 N Drake Road · Kalamazoo, MI 49006 · (269) 342-0206 · For-profit86 health citations in 3 inspection cycles · last standard inspection Jun 4, 2025 · $65,535 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 6 in Kalamazoo →