Nursing HomeInspections

Medilodge of Westwood

Nursing home in Kalamazoo, MI

Medicare & Medicaid certified1★ overall (CMS)

Call (269) 342-0206Send a messageMap ↗

Public-record details

Address
2575 N Drake Road, Kalamazoo, MI 49006
Phone
(269) 342-0206
Listed under
For-profit
Medicare CCN
235542
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
97
Average residents per day
89
Ownership
For-profit, limited Liability company
Legal business name
Westwood Opco, LLC
Chain
Medilodge (53 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 29, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235542. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 4, 2025. CMS lists 86 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 18, 2023 to Mar 12, 2026): 24 from complaint inspections, 7 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

InspectionCitationSeverity
Mar 12, 2026Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · complaint inspection
G
Actual harm, isolated
Nov 24, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 4, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Jun 4, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights
D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights
D
Potential for more than minimal harm, isolated
Jun 4, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jun 4, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 86. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $65,535 and 2 denials of Medicare payment for new admissions in the last three years.

Jun 4, 2025Fine: $52,993
Jun 4, 2025Payment denial for 15 days from Jul 1, 2025
Feb 20, 2025Payment denial for 15 days from Mar 18, 2025
Jan 18, 2024Fine: $12,542

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.64 hours
Registered nurse (RN) time per resident per day
1.07 hours
Nurse aide time per resident per day
2.07 hours
Total nurse staffing on weekends
3.04 hours
Nursing staff turnover (yearly)
52%
RN turnover (yearly)
64%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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