Villa at Borgess Place
Nursing home in Kalamazoo, MI
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 3057 Gull Road, Kalamazoo, MI 49048
- Phone
- (269) 552-6500
- Listed under
- For-profit
- Medicare CCN
- 235289
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 101
- Average residents per day
- 93
- Ownership
- For-profit, corporation
- Legal business name
- Villa at Borgess Place LLC
- Chain
- Villa Healthcare (18 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 16, 1976
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 13, 2025. CMS lists 70 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 12, 2023 to Apr 21, 2026): 33 from complaint inspections, 5 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 21, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 21, 2026 | Provide and implement an infection prevention and control program. | D |
| Apr 21, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Mar 26, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Mar 26, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Mar 26, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Mar 26, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Dec 10, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 10, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Dec 10, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Dec 10, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Dec 10, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
Fines and payment denials
CMS records 1 fine totalling $45,130 and 1 denial of Medicare payment for new admissions in the last three years.
| Aug 13, 2025 | Fine: $45,130 |
| Aug 13, 2025 | Payment denial for 23 days from Sep 10, 2025 |
Staffing
- Total nurse staffing per resident per day
- 4.40 hours
- Registered nurse (RN) time per resident per day
- 0.58 hours
- Nurse aide time per resident per day
- 2.72 hours
- Total nurse staffing on weekends
- 3.90 hours
- Nursing staff turnover (yearly)
- 64%
- RN turnover (yearly)
- 62%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Kalamazoo
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