Wilson's Creek Nursing & Rehab

Nursing home in Springfield, MO

Medicare & Medicaid certified5★ overall (CMS)

Call (417) 864-5600 Send a message Map ↗

Public-record details

Address: 3403 West Mt Vernon, Springfield, MO 65802
Phone: (417) 864-5600
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 265161
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 172
Average residents per day: 129
Ownership: For-profit, limited Liability company
Legal business name: N & R of Springfield West LLC
Chain: James & Judy Lincoln (56 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 11, 1982
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 265161. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 14, 2025. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 20, 2021 to Nov 30, 2023): 3 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Nov 30, 2023	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights	D Potential for more than minimal harm, isolated
Nov 30, 2023	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Nov 30, 2023	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Nov 30, 2023	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 30, 2023	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Nov 30, 2023	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	E Potential for more than minimal harm, pattern
Nov 30, 2023	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… Pharmacy Service	E Potential for more than minimal harm, pattern
Nov 30, 2023	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Aug 28, 2023	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Aug 28, 2023	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Aug 28, 2023	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jul 20, 2021	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 18. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 2.84 hours
Registered nurse (RN) time per resident per day: 0.38 hours
Nurse aide time per resident per day: 2.07 hours
Total nurse staffing on weekends: 2.57 hours
Nursing staff turnover (yearly): 27%
RN turnover (yearly): 20%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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