Glendale Gardens Nursing & Rehab

Nursing home in Springfield, MO

Medicare & Medicaid certified3★ overall (CMS)

Call (417) 889-9955 Send a message Map ↗

Public-record details

Address: 3535 East Cherokee, Springfield, MO 65809
Phone: (417) 889-9955
Listed under: For-profit, No fines in 3 years
Medicare CCN: 265473
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 2 of 5
Quality measures rating: 4 of 5
Certified beds: 120
Average residents per day: 96
Ownership: For-profit, limited Liability company
Legal business name: N & R of Springfield East LLC
Chain: James & Judy Lincoln (56 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 28, 1991
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 265473. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 10, 2025. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 5, 2021 to Apr 24, 2026): 11 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 24, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 4, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Dec 11, 2025	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Dec 11, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Dec 11, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Dec 10, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 10, 2025	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights	E Potential for more than minimal harm, pattern
Dec 10, 2025	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights	E Potential for more than minimal harm, pattern
Dec 10, 2025	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care	E Potential for more than minimal harm, pattern
Dec 10, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	E Potential for more than minimal harm, pattern
Dec 10, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	E Potential for more than minimal harm, pattern
Dec 10, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 34. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.15 hours
Registered nurse (RN) time per resident per day: 0.51 hours
Nurse aide time per resident per day: 2.19 hours
Total nurse staffing on weekends: 2.45 hours
Nursing staff turnover (yearly): 57%
RN turnover (yearly): 36%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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