Sunterra Springs Springfield
Nursing home in Springfield, MO
Medicare-certified4★ overall (CMS)
Public-record details
- Address
- 4935 S National Ave, Springfield, MO 65810
- Phone
- (417) 720-8050
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 265871
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 38
- Average residents per day
- 37
- Ownership
- For-profit, limited Liability company
- Legal business name
- Sunterra Springfield Oc LLC
- Chain
- Sunterra Springs (4 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Aug 23, 2018
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 2, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 29, 2021 to Jun 2, 2025): 6 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 2, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D |
| Jun 2, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 2, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jun 2, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jun 2, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Jun 2, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jun 2, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Jun 2, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E |
| Jun 2, 2025 | Provide and implement an infection prevention and control program. | E |
| Jun 2, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Jun 2, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Mar 4, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
Fines and payment denials
CMS records 8 fines totalling $36,696 and 1 denial of Medicare payment for new admissions in the last three years.
| Jun 2, 2025 | Payment denial for 4 days from Sep 2, 2025 |
| Oct 10, 2023 | Fine: $4,587 |
| Oct 2, 2023 | Fine: $4,587 |
| Sep 25, 2023 | Fine: $4,587 |
| Sep 18, 2023 | Fine: $4,587 |
| Sep 11, 2023 | Fine: $4,587 |
| Sep 5, 2023 | Fine: $4,587 |
| Aug 28, 2023 | Fine: $4,587 |
| Aug 21, 2023 | Fine: $4,587 |
Staffing
- Total nurse staffing per resident per day
- 3.99 hours
- Registered nurse (RN) time per resident per day
- 1.20 hours
- Nurse aide time per resident per day
- 2.02 hours
- Total nurse staffing on weekends
- 3.39 hours
- Nursing staff turnover (yearly)
- 66%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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