Brookhaven Nursing & Rehab

Nursing home in Springfield, MO

Medicare & Medicaid certified2★ overall (CMS)

Call (417) 874-9600 Send a message Map ↗

Public-record details

Address: 3405 West Mt Vernon, Springfield, MO 65802
Phone: (417) 874-9600
Listed under: For-profit, No fines in 3 years
Medicare CCN: 265835
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 3 of 5
Staffing rating: 1 of 5
Quality measures rating: 3 of 5
Certified beds: 90
Average residents per day: 53
Ownership: For-profit, corporation
Legal business name: N & R of Brookhaven LLC
Chain: James & Judy Lincoln (56 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 21, 2010
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 265835. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 13, 2024. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 31, 2020 to Apr 24, 2026): 8 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 24, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 4, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Sep 4, 2025	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Sep 4, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Dec 13, 2024	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 13, 2024	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 13, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 13, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 13, 2024	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	D Potential for more than minimal harm, isolated
Dec 13, 2024	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Dec 13, 2024	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated
Dec 13, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 37. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.73 hours
Registered nurse (RN) time per resident per day: 0.36 hours
Nurse aide time per resident per day: 2.80 hours
Total nurse staffing on weekends: 3.19 hours
Nursing staff turnover (yearly): 63%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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