Greenhaven Health and Rehabilitation Center

Nursing home in Greensboro, NC

Medicare & Medicaid certified3★ overall (CMS)CMS abuse icon

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Public-record details

Address: 801 Greenhaven Drive, Greensboro, NC 27406
Phone: (336) 292-8371
Listed under: For-profit
Medicare CCN: 345132
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 120
Average residents per day: 102
Ownership: For-profit, limited Liability company
Legal business name: Snowshoe LTC Group, LLC
Chain: Principle Long Term Care (40 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 1, 1974
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 345132. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 8, 2025. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 13, 2023 to Sep 4, 2025): 10 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Inspection	Citation	Severity
Sep 4, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Jul 8, 2025	Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights	D Potential for more than minimal harm, isolated
Jul 8, 2025	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jul 8, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jul 8, 2025	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jul 8, 2025	Provide appropriate foot care. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jul 8, 2025	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	D Potential for more than minimal harm, isolated
Jul 8, 2025	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Jul 8, 2025	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control	E Potential for more than minimal harm, pattern
Jul 8, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Apr 25, 2025	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Apr 25, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	G Actual harm, isolated

Showing the 12 most recent of 34. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $123,126 and 1 denial of Medicare payment for new admissions in the last three years.

Jul 8, 2025	Fine: $123,126
Jul 8, 2025	Payment denial for 35 days from Aug 5, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.50 hours
Registered nurse (RN) time per resident per day: 0.64 hours
Nurse aide time per resident per day: 2.45 hours
Total nurse staffing on weekends: 3.24 hours
Nursing staff turnover (yearly): 63%
RN turnover (yearly): 47%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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