Whitestone a Masonic and Eastern Star Community

Nursing home in Greensboro, NC

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address: 700 South Holden Road, Greensboro, NC 27407
Phone: (336) 299-0031
Listed under: Nonprofit, 4–5 star overall rating, Part of a retirement community
Medicare CCN: 345506
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 4 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 60
Average residents per day: 51
Ownership: Nonprofit, other
Legal business name: Masonic and Eastern Star Home of North Carolina, Incorporated
Chain: Life Care Services (43 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 26, 2000
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 345506. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 20, 2026. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 17, 2025 to Apr 17, 2025): 4 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 17, 2025	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Apr 17, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Apr 17, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Apr 17, 2025	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… Pharmacy Service	E Potential for more than minimal harm, pattern
Apr 17, 2025	Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws,… Administration · complaint inspection	E Potential for more than minimal harm, pattern
Apr 17, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $25,490 in the last three years.

Apr 17, 2025

Fine: $25,490

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.70 hours
Registered nurse (RN) time per resident per day: 0.82 hours
Nurse aide time per resident per day: 2.82 hours
Total nurse staffing on weekends: 3.87 hours
Nursing staff turnover (yearly): 58%
RN turnover (yearly): 63%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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