Heatherdowns Rehab & Residential Care Center

Nursing home in Toledo, OH

Medicare & Medicaid certified2★ overall (CMS)

Call (419) 382-5050 Send a message Map ↗

Public-record details

Address: 2401 Cass Rd, Toledo, OH 43614
Phone: (419) 382-5050
Listed under: For-profit, No fines in 3 years
Medicare CCN: 365737
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 1 of 5
Quality measures rating: 5 of 5
Certified beds: 84
Average residents per day: 77
Ownership: For-profit, limited Liability company
Legal business name: Heatherdowns Operating Company LLC
Chain: Lionstone Care (24 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jun 15, 1989
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 365737. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 10, 2025. CMS lists 54 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 12, 2019 to May 6, 2026): 21 from complaint inspections, 2 at the “actual harm” level or higher.

Inspection	Citation	Severity
May 6, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
May 6, 2026	Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jan 28, 2026	Reasonably accommodate the needs and preferences of each resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jan 28, 2026	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jan 28, 2026	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental · complaint inspection	E Potential for more than minimal harm, pattern
Nov 26, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 18, 2025	Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights · complaint inspection	G Actual harm, isolated
Feb 10, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Feb 10, 2025	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Feb 10, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 10, 2025	Provide appropriate foot care. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 10, 2025	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 54. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.09 hours
Registered nurse (RN) time per resident per day: 0.37 hours
Nurse aide time per resident per day: 1.62 hours
Total nurse staffing on weekends: 2.80 hours
Nursing staff turnover (yearly): 69%
RN turnover (yearly): 70%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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